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Terms and Conditions

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Terms and Conditions

This agreement ("Agreement") sets forth the terms and conditions of the Digital Home Advantage promotion. The Residential Customer Agreement ("RCA"), incorporated herein, contains additional terms and conditions. The RCA is included in your receiver’s user’s guide and is available online at dish.com.

Length of Commitment

24 months if you accept the Term Commitment.

Cancellation Fee

If prior to the end of your term commitment, your service is disconnected for any reason or you downgrade your programming below a “Required Minimum Programming Package” (as defined below), and all programming and other charges for your term commitment have not yet been paid in full, you agree to pay, and we will automatically charge, a cancellation fee to your DISH account or your Qualifying Card (as defined below), at our option. Maximum cancellation fee is $420.

Unreturned Equipment Charges

The receiver(s), smart card(s), remote control(s), and LNBFs provided to you under this Agreement are leased and remain the property of DISH at all times. You agree that you will return all such equipment in accordance with the "Equipment Return" section below within 30 days following downgrade or disconnection of service, and if you do not, DISH will charge the following "Unreturned Equipment Charges" to your Qualifying Card, as applicable: LNBF, $50; all standard-definition receivers (301, 311, 322, 381, 512, 522, 625), $100; high-definition (HD) non-DVR receiver (211, 211k, 222, 222k, 411), $200; HD DVR receiver (612, 622, 722, 722k), $300; and SlingLoaded™ DVR receiver (922), $400. If your account is involuntarily deactivated for failure to pay your bill or otherwise, DISH will charge the applicable Unreturned Equipment Charge(s) to your Qualifying Card within 72 hours following deactivation. If you return such equipment in accordance with this Agreement, such Unreturned Equipment Charge(s) will be refunded upon DISH’s receipt of the applicable equipment.


We reserve the right to change prices, packages and programming at any time, including without limitation, during any term commitment to which you have agreed. We reserve the right to change your payment terms if you fail to make payments by your payment due date. You are still bound by this Agreement if you change your residence.

Subscriber Eligibility

Services and equipment must be ordered, installed and activated between and including June 3, 2010 and September 28, 2010. Only one (1) participant per household. This offer may not be combined with any other offer. This offer is limited to (A) new, first-time residential DISH subscribers; and (B) former DISH subscribers who (1) previously maintained an active DISH account in good standing for at least six (6) consecutive months; (2) voluntarily disconnected all prior DISH accounts; (3) paid all balances owing under their prior DISH account(s) in full; and (4) have not received any DISH service during the 3-month period prior to activation under this plan (“Former DISH Subscribers”). No new, first-time residential DISH subscriber or Former DISH Subscriber shall be eligible for this plan unless such subscriber: (a) resides in the continental United States, Hawaii, Puerto Rico, the US Virgin Islands, or certain areas in Alaska; (b) provides DISH with a social security number and a valid major credit card or debit/check card number, each issued to the customer who signs this Agreement; and (c) receives credit approval. If you reside in Alaska, you represent that you have confirmed that your residence is eligible for this plan. DISH will determine eligibility and may deny eligibility for any reason.

Required Minimum Programming Packages

You must subscribe at all times to one of the "Required Minimum Programming Packages" listed in the table below or a higher programming package. You represent that you have been informed whether you are eligible to receive local network channels by satellite.

Required Minimum Programming Packages
Programming PackagePrice*Programming PackagePrice*
DishMÉXICO$19.99/mo.Polish or Taiwanese Language$44.99/mo.
America's Top 120$39.99/mo.Brazilian, Hindi, or Urdu$49.99/mo.
DISH America$29.99/mo.Arabic Language$54.99/mo.
Chinese or Russian Language$37.99/mo.Other qualifying International Programming (requires subscription to $9.99 Locals Only Package)$29.98
Greek Language$39.99/mo.

* Price includes local network channels where available

**Basic International Packages consist of the following international programming packages:

Arabic – Arabic Elite Pack
Bangla – Bangla Mega Pack
Brazilian – TV Globo Record Package
Brazilian – TV Globo a la carte
Filipino – Pinoy Mega Pack
French – French Bouquet
German – German Language Plus Package
Israeli – Israeli Platinum Package
Italian – Panorama Italiano
Japanese – TV Japan
Korean – Tiger Pack
Malayalam – Malayalam Mega Pack
Polish – Polish Premium Pack
Portuguese – Luso Pack
Punjabi – Punjabi Pack
Tamil – Tamil Mega Pack
Telugu – Telugu Pack

Installation

This plan includes standard professional installation of up to three (3) receivers to up to 6 TVs, a DISH 500 antenna (or other applicable antenna, as determined by DISH) and mounting hardware. Additional equipment may be required and additional fees may apply in certain installations or with certain programming purchases. Maximum of three (3) leased receivers (supporting up to 3 HD TVs and up to 6 total TVs) per account. Maximum of one (1) leased SlingLoaded DVR receiver per account. Additional receivers may be purchased for a maximum of six (6) receivers per account.

Receivers

"Solo" receivers support 1 TV and contain 1 tuner (or in the case of a 512 or 612, 2 tuners). Solo receiver models include: Solo (301, 311, 381), HD Solo (211, 211k, 411), Solo DVR (512) and HD Solo DVR (612). "Duo" receivers support up to 2 TVs and contain 2 tuners. Duo receiver models include: Duo (322), HD Duo (222, 222k), DuoDVR™ (522, 625), HD DuoDVR (622, 722, 722k). SlingLoaded DVR (922) receivers support 1 TV and 2 tuners.

Fees and Payments

You agree to pay monthly by the payment due date for the programming you select and for all applicable fees. State and local taxes and/or reimbursement charges may apply as set forth in the RCA. You have paid or you agree to pay the following one-time lease upgrade fees, if applicable: (A) $200 for any 922 receiver; and (B) $100 for each additional receiver that is a 612, 622, 722 or 722k receiver. Other fees may apply as set forth in the RCA. All payments are non-refundable. You agree that your DISH service has been properly installed and activated, and you hereby waive any right to a refund of any previous payment to DISH to which you may have otherwise been entitled. The following monthly fees apply:


MONTHLY FEES FEE AMOUNTADDITIONAL RECEIVER FEE
Each Solo receiver$7.00/mo.
Each Solo DVR receiver$10.00/mo.
Each Duo receiver$14.00/mo.
Each DuoDVR or SlingLoaded DVR receiver$17.00/mo.
In determining the Additional Receiver Fee amount, the receiver with the highest associated fee shall be deemed activated prior to all other receivers on an account.
DVR Service Fee$6.00/mo.
One DVR Service Fee will apply per account with at least one DVR receiver active (excluding accounts with at least one SlingLoaded DVR receiver active, to which a $10.00/mo. DVR Service Fee will apply).
Alaska Dish 500AK Upgrade Fee or Hawaii Dish 500 Upgrade Fee$5.00/mo.

Suspension of Service

If you participate in DISH Pause or any other program that allows you to temporarily suspend your DISH service at any time during your term commitment, your term commitment will be extended by the number of days that your service is suspended. DISH will determine eligibility for participation and may deny eligibility for any reason.

Equipment Return

You may use the equipment provided under this promotion only while you remain an active customer in good standing and in compliance with this Agreement. You must return all such equipment in good operating condition, normal wear and tear excepted, within 30 days following downgrade or disconnection to: (A) your original retailer, if such downgrade or disconnection occurs during the first 180 days following your initial activation of programming; or (B) DISH, if such downgrade or disconnection occurs after such 180-day period. If you are required to return your equipment to DISH, you must call DISH at 800-333-DISH immediately after your downgrade or disconnection to receive a return authorization number and delivery instructions for return of your equipment. You are responsible for and shall bear all costs and expenses of returning such equipment. A $15.00 charge will apply if you use a pre-paid label and empty box provided by DISH in returning your equipment; this charge is subject to change at any time.

The Service Plan with Term Commitment

The Service Plan is an optional service program currently prices at $6.00 per month (price subject to change) that includes: (A) free shipping for repair or replacement of defective receiver equipment; and (B) discounted in-home service calls (currently priced at $15; regularly $95). If you agree to a term commitment under this plan, you will receive a free trial offer of the Service Plan (if available to you at the time you sign this Agreement) for 6 months. By signing above, you are accepting the terms of this free trial and understand that you may cancel your Service Plan subscription at any time by calling 800.894.9131, and if you do not cancel the Service Place during the first 6 months of your term, we will automatically begin billing you for the Service Plan at its then-current price until you cancel the Service Plan.

Contact Information

If you have any questions, you may find the answer in the Frequently Asked Questions section on dish.com or you may contact DISH at care@dishnetwork.com; 800.894.9131; or DISH Network, P.O. Box 9033, Littleton, CO 80160. Please do not send payments to this address. You may request an itemization of the charges and fees applicable to the goods and services you have selected under this Agreement by calling 800.894.9131.

Local TV

Local TV channels are offered only in specified areas and may be provided through an outdoor antenna or a local DISH antenna. Off-air broadcast picture quality may vary based upon location. Local Broadcast Networks by satellite are only available to customers who reside in the specified local Designated Market Area (DMA). To see if your area qualifies for local programming, please check prior to purchasing.

Privacy Policy

Please click here to review the Infinitydish.com Privacy Policy. Please call Customer Service with any questions at 866.659.3474.

Notes

Infinity Sales Group, LLC will charge you a $49.95 non-refundable application processing fee. If DISH Network® is unable to install your service, we will remove the charges, which should reflect on your statement within 10-14 business days. If you place an order using a debit card, Infinity Sales Group, LLC will not be responsible for paying any bounced checks or bounced check charges that may occur in your account due to any charges to the account by Infinity Sales Group, LLC or Infinitydish.com. $25 Visa® gift card requires activation and $2.95 shipping and handling fee. You will receive a claim voucher within 3-4 weeks and voucher must be returned within 30 days. Your Visa® gift card will arrive in approximately 6-8 weeks.

Infinitydish.com and Infinity Sales Group, LLC are authorized independent retailers of DISH Network LLC, DISH, and DISH Network. DISH Network logos are registered trademarks and/or service marks of DISH Network LLC and/or its affiliate(s). The DISH Network trademarks and/or service marks are used by authority of DISH Network LLC and/or its applicable affiliate(s).

You expressly request and consent to a return telephone call from Infinity Sales Group, LLC (“Infinity”), and agree that Infinity may contact you by telephone, facsimile, email, or mail to the telephone number(s) and address(es) provided for the purpose of promoting various offers. You expressly waive all federal and state no-call registry protections for the purpose of future marketing by Infinity.





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