Frequently Asked Questions

The 5G network is currently set to cover 70% of the U.S. population by June 2023.

Yes, DISH is currently serving Boost Mobile customers under the original company’s name, but Boost Mobile will become known as DISH Wireless once construction of the 5G network is complete.

No specific deals have been announced yet, but DISH frequently offers special pricing for TV and internet bundles, so wireless deals will likely also be available to customers of other DISH products and services.

ADT pricing for DISH customers has not been announced yet, but DISH customers can expect access to special offers and pricing through the companies’ new partnership. If you’d like to purchase DISH service to be prepared to take advantage of the upcoming ADT deals, you can explore DISH packages here.

DISH expects to begin offering ADT home security and automation products sometime in spring 2021, but no official release date has been set at this time.

Through the new partnership, ADT services will now be available in a much wider range of areas since DISH has a very large national footprint. Your eligibility for both companies’ products and services will always be validated before you purchase.

Access the Menu from your remote, select Apps, then select Netflix and enjoy your shows! You will need a Netflix account to add Netflix to your DISH Hopper receiver, but you can set one up from the Apps section of your Menu.

America’s Top 120 TV package includes both local and over 190 national channels, such as: AMC, TNT, TBS, USA, FOX News, A&E, ESPN, Lifetime, MTV, CMT, CNN, SyFy, Discovery, History, and The Weather Channel. Other packages, such as America’s Top 120+, America’s Top 200, and America’s Top 250, also include your favorite local channels and much more. DISH Latino does not include local channels, but they can be added for an additional fee. Talk to your DISH representative for details.

With HD as the standard for television broadcasts, most satellite television is shown at 1080p. Cable is typically either 720p or 1080p, making satellite the option with better resolution. DISH TV packages offer select movies, shows and sports that can also be shown in 4K resolution.

The Hopper (including Hopper Duo and Hopper 3), Joey, Super Joey, and Wally are receivers that can enhance your viewing in different ways, such as by transmitting WiFi or recording your shows on DVR.

With a Hopper Duo or Hopper 3 and a second receiver (Hopper, Joey or Wally), you can have DISH on two TVs!

You have options when it comes to moving. Call us at DISH if you want to transfer your service to your new address. If you can’t transfer, you may have other options available to you. DISH contracts last two years but we understand that life happens and will help with your move in whatever way we can.

The DISH Flex Pack lets you create your own package by giving you a base of 50 channels and allowing you to add themed packs such as kids channels, outdoor channels, news channels and even music channels from Sirius XM. You can add or drop channel packs at any time with the Flex pack. DISH packages such as America’s Top 120 and America’s Everything come premade, so you can’t add or drop channels from those packages, but you can add or drop extras such as the Multi-Sports pack by contacting customer support.

Don’t throw away that old computer monitor! If it has HDMI input and is HDCP compliant, you can hook it up to your receiver and use it to watch television. Some monitors will also need some sort of audio adaptor, and a Sling might be required if you want to watch streaming shows on it without hooking it up to a computer.

DISH Network offers 4 different satellite TV packages to choose from. If you order DISH TV service today, you may be eligible to receive a $100 gift card.

New DISH TV contracts last two years. However, all new DISH subscribers can take advantage of a price guarantee, with prices for all DISH TV packages locked throughout the entire two-year contract period. Some new subscribers may also qualify to receive a $100 gift card.

DISH satellite TV offers a variety of TV packages, including Latino and international packages, to fit your entertainment needs, whether you’re into sports, premium channels, or just the basics.

Here’s a breakdown of the different DISH TV Packages

All new DISH TV subscribers can take advantage of DISH Network’s free professional standard installation. You will be assigned a 75-minute window of arrival, and also the ability to track your technician, to save you time. Depending on availability, next-day installation may be available. Please keep in mind that additional fees may apply.

DISH and DIRECTV are both satellite television providers that offer hundreds of HD channels, promotions for free premium networks, on-demand titles, and free professional installation for multiple TVs. When closely comparing new customer offers for both services, DISH takes the lead in three categories: technology, service, and value. With DISH you can record up to 16 shows at once, watch 100% of Your Live Channels Anywhere, and Instantly skip commercials during your favorite shows. These features are not available on DIRECTV. DISH also offers a free voice remote with Google Assistant built-in. The Google Assistant lets you control your television viewing experience with your voice as well as all your favorite Smart Home devices. DIRECTV does not offer a Voice Remote but does feature Alexa integration. With DISH’s remote locator, you will never lose your remote control again. Simply press the “Locate Remote” button on the front of the award-winning Hopper receiver and find that remote stuck in the couch within seconds! When comparing service, DISH is ranked #1 in Customer Satisfaction by J.D. Power for the second year in a row! While both DIRECTV and DISH offer free professional installation, DISH offers same or next-day installation in most cases. For new customers, DISH and DIRECTV have similar introductory pricing for the first year of service. Where DISH offers the Most Value is the 2-year price guarantee. With DIRECTV, your cost of service will increase after the 1st year. While both services at the surface look very comparable, DISH wins when evaluating technology, service, and value!

Sling TV is an excellent alternative to traditional cable or satellite TV options. Unlike other streaming platforms, such as Hulu, Amazon Prime, and Netflix, Sling TV offers users a live feed of movies and shows that are playing in real-time. The DISH Hopper with Sling allows subscribers to record up to 3 shows at once and store 500 hours of your favorite movies and TV shows.

A DirecTV antenna dish can be also be used to receive DISH satellite transmissions. However, this might require re-positioning the antenna dish in order to receive a signal from the DISH network.

Netlfix is available on the DISH network via the Hopper DVR. Simply press the MENU button and select the Netflix app. From there, you can enter your Netflix login credentials and Netflix will be synched with your DISH satellite TV service.

DISH Network offers several TV packages. The most popular and inexpensive package is the America’s Top 120 package, which includes a 2-year price guarantee, popular channels, such as ESPN, USA, CMT, Disney Channel, and E!, a free Google voice remote and DVR, over 28,000 free On-Demand titles, over 70 Sirius XM music channels, and free installation!

Satellite TV packages are generally more inexpensive than cable options. However, when it comes to TV and internet, pricing may vary by location and provider. Installation and equipment rental fees also sometimes affect prices.

DISH TV packages a special promotion that includes over 15 premium channels, including Showtime, Starz, the DISH Movie Pack, Starz Encore, Epix, and many more. If you decide that you want to subscribe to premium networks once your free trial expires, each network costs approximately $10 per month.

All DISH TV packages come with a free Google Assistant-compatible Voice remote as well as The Hopper Smart HD DVR, with over 2,000 hours of DVR storage. Google Assistant also works with the Joey and Wally, but the remote will only work with the receiver it is synced with.

DISH TV offers subscribers over 80,000 free on-demand titles, including everything from the classics and new releases to your favorite TV series. All DISH TV packages include this free library of on-demand titles.

The DISH Hopper is an HD DVR platform that allows you to store over 2,000 hours of movies and TV shows. The best part is that unlike other DVR options, the Hopper allows you to record up to 6 HD shows at once, and automatically skip commercials. There are 5 different Hopper devices to choose from, and each comes with its own set of features and capabilities. These include the Hopper 3, the Hopper with Sling, the Hopper, the Hopper Duo, and the Wally. Subscribers can also connect other TVs to their main Hopper device with the Joey receiver, which makes it possible to enjoy your favorite movies and TV shows in any room in your household.

The Dish Voice Remote, Netflix, Alexa, Google Home, and Google Assistant all use WiFi to communicate your commands to your TV, so these features do require an Internet connection. Fortunately, with the new Hopper from DISH, you can control many of your favorite apps, as well as other connected devices all from your DISH voice remote control. The Hopper 3 comes with Google products, such as Google Assistant and Google Home, as well as Netflix already built-in, while additional receivers, such as the Joey and Wally, can be synched to these apps as well. You can also connect your DISH receiver with compatible Alexa devices, such as Echo Dot, Amazon Echo, Echo Plus, Echo Spot, Echo Show, and Amazon Tap.

You can connect your Hopper via cable, built in Wi-Fi, or a WiFi adapter. With a cable, you simply plug it in. For WiFi, open your menu, select Wireless Setup, then go to the WiFi Wizard and select your network’s name.

DISH TV offer several high-speed internet solutions, including satellite, fiber, DSL, copper, and cable options. DISH also offers TV and internet bundles with providers such as Spectrum, Windstream, AT&T, CenturyLink, EarthLink, and Frontier.

DISH offers internet options such as CenturyLink, AT&T, Frontier, Windstream, EarthLink, and Spectrum.

All satellite internet plans come equipped with speeds of 25 mbps.

DishLATINO packages range from 59.99 to 99.99 per month, and include anywhere from 180 to over 270 channels. Each DishLATINO package comes with a free, 3-month trial of premium networks, such as Starz, Showtime, and the Dish Movie Pack, as well as free HD, over 80,000 on-demand titles, and the ability to store up to 2,000 hours of your favorite movies and TV shows.

While DISH Latino does not provide Internet, we have partnerships with many internet providers. This means DISH offers bundles that include Internet, but it will be billed separately.

DISH Network offers several different Latino channel packages, including DISH Latino Classico, DISH Latino Plus, DISH Latino Dos, and DISH Latino Max.

DishLATINO offers anywhere from 55 to 270 channels, depending on which tier you choose. The DishLATINO Básico package includes over 30 Spanish-language channels, including Telemundo, ESPN Deportes, Univision Deportes, EstrellaTV, UniMás, Discovery en Español, and Azteca América.

DISH Network’s international TV packages include over 270 channels and are available in 28 different languages. Prices vary depending which DISH TV package you choose.

DISH International channel packs come in a variety of languages, including Chinese, Cantonese, Filipino, Japanese and Taiwanese. Keep up with your favorite shows, news and sports from Southeast Asia with DISH International!

International channel packs are an add-on to our English language packs, such as America’s Top 120. They do include local channels.

DISH International offers channel packs in several Indian languages, including Hindi, Kannada, Punjabi and Tamil. To follow all the best Indian sports, news, and drama from the US, check out DISH International!

With a DISH International TV package, you’ll have access to over 270 international channels in 28 different languages and dialects. This includes regional programming from South East Asia, the Middle East, Europe, Africa, South America, and many more. International add-on packages start at only $4.99 per month.

There are several DISH sports packages to choose from, but the most popular package, the DISH Multi-Sport Pack, is only $13 per month when you subscribe to either the America’s Top 120 Plus, America’s Top 200, or the DishLATINO Max packages.

DISH Network’s Multi-Sport Pack includes NFL RedZone, NFL Network, MLB Network, Pac-12 Network, Big Ten Network, NBA TV, NHL Network, FXX, Fuel TV, and Regional Sports. You can also purchase additional DISH sports packages, such as the DISH Outdoor Pack, FOX Soccer Plus, NBA League Pass (seasonal), MB Extra Innings, NHL Center Ice, and Willow Cricket HD.

DISH Network’s standard tier, America’s Top 120 package includes sports channels such as ESPN, SEC, FOX Sports 2, Big Ten Network, Pac-12 Network, and CSN. You can also purchase additional sports packages, such as the DISH Multi-Sport Pack, which includes many more sports channels.

The DISH Multi-Sport Pack features a variety of sports networks, including NFL RedZone, NFL Network, NBA TV, NHL Network, MLB Network, MLB StrikeZone, Pac-12 Networks, beIN Sport, ESPN Goal Line, and several others. The best part is that you can get them all for only $13 per month.